Ivana McConnell wrote a piece on exclusionary design for Design Observer:
You can build it, but should you?
The aim of good design is to solve difficult problems in intuitive ways, and the best solutions come from those directly affected by that problem. For this reason, questions are a foundational step in the design process. We ask questions to bridge gaps and understand deeply the problem we aim to solve—what does that problem really feel like? Questions build an understanding that, once built, lets us begin to design a solution—one which addresses the problem in an inclusive, thoughtful manner. However, one question is too often lost in this process:
“Should I build this?”
Design and Exclusion 